Coordinator

Job Title: Coordinator
Location: Woonsocket, RI
Schedule: Monday – Friday, 8:30 AM – 5:00 PM EST

Position Summary:

We are seeking a detail-oriented Coordinator to join our HR Shared Services team. This role supports Employment Authorization Onboarding process, ensuring compliance and accuracy in the completion of I-9 documentation. The ideal candidate will manage new hire onboarding activities, resolve related service requests, and support reporting and administrative tasks.

Key Responsibilities:

• Assist applicants in completing Form I-9 documentation within the Workday system.

• Triage and respond to inquiries related to I-9 through the ServiceNow case management system.

• Support I-9 reporting and compliance tracking.

• Perform audit checks and support completion of new hire documentation.

• Ensure timely and accurate resolution of onboarding cases.

• Collaborate with HR and onboarding teams to ensure a smooth hiring process.

Required Qualifications:

• Minimum of 1+ year of operations or administrative experience.

• Verifiable high school diploma or GED required.

Preferred Qualifications:

• Prior experience in HR or employee onboarding.

• Strong client service orientation.

• Proficiency with Microsoft Office tools, including Excel and database systems.

• Experience using systems like Workday and Service Now is a plus.

• Excellent verbal and written communication skills.

• Strong time management and prioritization skills.

• Knowledge of HR processes and I-9 compliance regulations.